Refund policy

 

Returns

Free return on all orders in Switzerland and Europe.

You have 14 days to return any item back to the boutique.
To return an item contact our customer service specifying your order confirmation and which items you are willing to return:

elizabeth@elizabeth-geneve.ch
+41 79 155 75 59

Please notice that only items in perfect conditions will be accepted for returns.If an item is damaged or without tags it will not be accepted.
If your return is accepted you will be refunded within 3 - 5 business days using the same payment method you used to checkout.